• Alerts (3) Click to view
    Current alerts 17 August 2022
    • The 50m outdoor pool is closed intermittently due to weather conditions.

      All day
    • The casual lockers are unavailable.

      All day
    • We're experiencing issues with our Warm Water Pool availability. Please click the link below to view this.

      All day View availability opens in a new window
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  • What's on (4) Click to view
    What's on today 17 August 2022
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  • Opening Hours Click to view
    Today's Opening Hours 17 August 2022
    • Carnaby's Club Crèche

      8:45 AM - 12:45 PM
    • General Entry and Aquatics

      5:30 AM - 8:30 PM
    • Plunge+Co Café

      6:00 AM - 3:00 PM
    • Gym (staffed hours)

      5:00 AM - 9:00 PM
    • Waterslides

      Closed
    • Bandicoots Play Centre

      Closed
    • Stadium

      5:30 AM - 3:30 PM

Lost Property


SystemHUB - Policy Share 
 
Lost Property

Lost property items are stored at reception, items are cleared weekly and taken to the plant room ready for collection by the Boab Network. 

The Boab Network will collect any unclaimed items found at Cockburn ARC and find new homes for the items amongst the remote communities that the network supports http://www.boabnetwork.org/ opens in a new window 

  • Items such as underwear, socks, scraps of paper, or anything deemed unsafe to collect and store will be immediately disposed of.

 Valuable items items such as,
 
  • Electronics - Wallets - Hearing Aids - Spectatcles - Phones - Keys - Jewellery - Cash - Credit Cards - ID Cards
 

are kept in the safe for 1 month from they are found. If the item is not collected within the 1 month period the items will be disposed of as required by the City's Waste Recovery Park or donated to a selected charity.

Lost Property Enquiry

CSO action required

  1. Look in the lost property cupboard
  2. If the item is there, ask the customer to specify a collection day within 7 days.
  3. Ensure that the customer is aware that Cockburn ARC is only able to hold items for 7 days and collection within that period is their responsibility.
  4. Fill in to be collected slip and attach to item. (Blank slips in collection rack)
  5. Place items to be collected in the appropriate rack in the Admin office or safe and fill in 'items to be collected' clipboard.
  6. Send a Collection Notification email to reception.

If the item is not found- take down patron and item details, where, when lost and email reception. Advise patron we will be in contact if found.
 
Receiving Lost Property

CSO action required

  1. Label non valuables with date using masking tape and place in relevant lost property reception cupoard.
  2. Label valuable items with 'valuable items' slip and store in safe. (Blanks on safe)
  3. Anything deemed unsafe is immediately disposed of (underwear, scraps of paper etc.)
  4. Send email to reception with item details.
  5. Time permitting, search lost property emails to check if an enquiry has been made on the item.
Lost Card / Band
  • Scan band / card
  • Contact member to arrange collection 
  • Place in phone room containers
© COCKBURN ARC - CITY OF COCKBURN           Privacy Policy
 

Cockburn Nyungar moort Beeliar boodja-k kaadadjiny. Koora, yeyi, benang baalap nidja boodja-k kaaradjiny.
Ngalak kaadatj dayin boodja, kep wer malayin. Ngalak kaadatj koora koora wer yeyi ngalang birdiya.

City of Cockburn acknowledges the Nyungar people of Beeliar boodja. Long ago, now and in the future they care for country.
We acknowledge a continuing connection to land, waters and culture and pay our respects to the Elders, past, present and emerging.

Aboriginal and Torres Strait Islander people are warned that this website may contain images and voices of deceased persons.