Conditions of Entry

Conditions of Entry

1. Customers are admitted to the Cockburn Aquatic & Recreation Centre at their own risk.
2. There are conditions of use specific to each area of the facility. Customers are required to read and abide by these conditions that are located throughout the facility.
3. Management reserves the right to refuse entry to any person at any time or to remove any person who is reasonably suspected of disruptive or disorderly conduct – including, but not limited to; verbally or physically threatening staff or other customers; swearing aloud; acting inappropriately; and gaining or attempting to gain unauthorised and/or wrongful access.
4. Management reserves the right to conduct random bag checks or obligatory checks on all bags including eskies.
5. Children eleven (11) years and under entering the facility must be supervised by an adult or person over the age of sixteen (16) at all times.
6. Children six (6) years and under must be accompanied in the water and within arm’s reach of an adult or person over the age of sixteen (16) at all times.
7. The Cockburn ARC has a no coaching policy, applicable to external providers and business entities. Coaching will only be permitted when a facility booking is in place or as otherwise approved by management. Coaching is defined as the use of a trainer or coach that provides guidance and/or instruction of physical activities being undertaken that has not been approved by Management. This includes both paid coaching services and voluntary. 
8. Management is not responsible for loss, theft, or damage to personal property. Please use lockers; they are available for hire to keep your belongings safe. 
9. You may be filmed or photographed while in the centre for promotional purposes by Cockburn ARC approved media.
10. You may also be filmed or photographed via security cameras.
11.  This is a non-smoking/vaping facility. Smoking/vaping is not permitted within the indoor or outdoor areas of the centre. Smoking/vaping is also not permitted within five (5) metres of the building.
12.  Drugs and alcohol are strictly not permitted in the facility, nor is anyone suspected of being under the influence of drugs or alcohol.
13.  The use of all cameras, including smart phones, is prohibited in all change rooms.
14.  This is a glass free facility; only bring in plastic water bottles.
15.  No scooters or furniture is to be brought into the facility.

Health Club Conditions of Entry

1. The gym is a user pays facility, a valid membership or casual entry fee applies for access.
2. Access bands or fobs must not be used by anyone other than the person it has been assigned to. A penalty may apply for misuse.
3. You need to use a towel every visit that is large enough to cover a gym bench.
4. Please follow the conditions applicable to your membership type.
5. The Cockburn ARC has a no coaching policy, applicable to external providers and business entities. Coaching will only be permitted when a facility booking is in place or as otherwise approved by management.
6. All members and casual users must follow the gym etiquette and direction of staff at all times.

Health Club Etiquette

Get to know the basic house rules so you and your fellow ARCers feel more confident and safe on the gym floor. 

1. You must use a towel every visit, one that is large enough to cover a gym bench. Place it on the equipment before use and also use it to wipe down afterwards. If you don't have one, you'll have to buy one of ours.
2. Please wipe sweat away with the wipes provided.
3. Return your weights after use.
4. Please keep cardio to 20 minutes max
5. Please hop off the equipment if you're taking a break and checking your phone.
6. Share the equipment so everyone can get through their workout.
7. Stash your belongings in our lockers located in the gym or changerooms (no bags on the gym floor). 

Group Fitness Etiquette

1. Arrive early! Tickets are available from the Kiosks up to 2 minutes prior to class commencement - no ticket, no class. 
2. Doors lock at the class start time. For your safety, we do not allow late entry. 
3. First timers, please say hello to our Group Fitness Instructors! They will help get you started and make you feel comfortable. If you’re pregnant or have any injuries, please speak up too. 
4. Commit to the full workout; leaving early disrupts others. If you must go, you can leave during the cool down portion of the class, unless it's an emergency. Just give the instructor a heads-up.
5. Only you can be you. No substitutes.
6. Kids need to be booked into the crèche.
7. Keep our floor space clear by using our spacious lockers in the changerooms or you can use the pigeon holes inside the studios.
8. Please bring the right gear for each session.
9. Phones are to be silent.
10. Leave your equipment clean and tidy. 
11.  Only our friendly staff are authorised to touch the controls of the fans and air con in our studios 
12.  Ask us if you have any questions and let us know of any issues you're having. We're here to help! 

Aquatics Conditions of Entry

1. No running. Please walk.
2. No bombies, flipping or rough play.
3. Diving only where allowed.
4. No food or drink in the pools.
5. Cameras or mobile phones cannot be used in change rooms, or elsewhere unless under management supervision.
6. Shower before entering the pool, sauna, spa or steam room.
7. Wear suitable, clean swimwear.
8. Babies, children and persons  who ordinarily wear nappies must wear an aqua-nappy when in the waterbody. 
9. Children eleven (11) years and under entering the aquatics facility must be supervised by an adult or person over the age of sixteen (16) at all times.
10.  Children six (6) years and under must be accompanied in the water and within arm's reach by an adult or person over the age of sixteen (16) at all times.
11.  Children six (6) years and under are allowed in opposite-sex change facilities.
12.  Lifeguard directions must be adhered to at all times.
13.  The outside pool may be evacuated due to poor weather conditions at the discretion of management.
14.  If you have suffered gastroenteritis or an infectious disease, please do not use the aquatic facilities.
15.  Lifeguards may ask you to move from recreational areas at their discretion.
16.  No use of hygiene products in pool deck showers.
17.  Swimwear must be worn in public showers at all times.
18.  The Cockburn ARC has a no coaching policy, applicable to external providers and business entities. Coaching will only be permitted when a facility booking is in place or as otherwise approved by management.

Spa, Sauna and Steam Room Conditions of Entry

1. The spa pool is a heated water environment, if you are concerned that it may adversely affect your health it is your responsibility to seek medical advice.
2. Never put your head under the water.
3. Children under the age of sixteen (16) are not permitted to use the spa, sauna or steam room.
4. It’s recommended that you use the spa for no longer than 15 minutes.
5. Wristbands must be worn in this area.
6. Pregnant women are advised not to use the spa, sauna or steam room.
7. Hair or skin treatments or newspapers or paper products are not permitted.
8. Please shower before entering the spa, sauna or steam room.
9. Do not pour water on the sauna elements or rocks.
10.  Please sit on a towel whilst in the sauna.
11.  Do not use scented oils in the sauna or steam room.

Lap Lane Etiquette

1. Swimming is clockwise. Follow your fellow swimmers.
2. Please choose the appropriate lane for your speed.
3. Fast Lane - under 60 seconds per lap. Medium Lane - under 80 seconds per lap. Slow Lane - over 80 seconds per lap.
4. If you are passed by or are passing other swimmers, swap to a slower or faster lane.
5. Wait 5 seconds after the swimmer in front has started.
6. Stand to the side of the lane while resting.
7. Please listen to the lifeguard if they ask you to swap lanes.

Warm Water Pool Age Restrictions

Children under 16 years of age are only allowed to access the warm water pool under the following conditions:

• Those in Cockburn ARC approved programs in the wellness area eg swimming lessons.
• Those undertaking specific injury exercises that require a hot water pool.
• A letter from a doctor or allied health professional outlining the reasons for aquatic therapy is required to be provided to staff prior to attending Cockburn ARC to undertake the rehabilitation exercises.
• Spectators of a sibling in a Cockburn ARC run program may attend provided they are supervised by a parent or guardian who is also a spectator. 

Conditions of Entry

1. The stadium is a user pays facility, a valid membership or casual entry fee is required.
2. Management reserves the right to conduct random bag checks or obligatory checks on all bags.
3. Management reserves the right to suspend or expel players, customers and spectators from the sports courts or social competitions.
4. The Cockburn ARC has a no coaching policy, applicable to external providers and business entities. Coaching will only be permitted when a facility booking is in place or as otherwise approved by management.
5. Speakers or any device emitting music are not allowed to be used in the Stadium without prior approval from Management. 

Etiquette

1. Please display sportsmanship to everyone.
2. Everyone must register to play team sport.
3. Clean, non-marking shoes to be worn on court, this is a heel free zone.
4. Please wipe your feet on mats provided.
5. No food or drink (other than water) permitted beyond this point.

Conditions of Entry

1. Parents and carers must supervise children at all times.
2. Ensure your child has a stamp identifying them as eligible for entry to the Play Centre.
3. Our Bandicoots Play Centre is designed for children aged up to and including 8 years of age.
4. Only babies can use the Baby Play Zone.
5. No food,  drink, or chewing gum is allowed within the  play structure.
6. Bare feet only while on the play structure.
7. No rough play will be tolerated, do not climb the netting or up the slides.
8. Babies under 12 months are free to enter, however they must be accompanying a paying child and guardian.
9.  Management reserves the right to remove children and guardian from the Play Centre.
10. Taking photos and videos of your own children having fun is allowed, however please avoid photographing or filming other children .

Official Photos and Videos

1. At certain times photography or video is captured by professionals for promotional, record keeping or media purposes.
2. Photographers or Videographers must be approved by the Digital Marketing Officer, Customer Experience Coordinator or Centre Manager. 
3. Photographers or Videographers must first check in at reception where they will be provided with a media pass which must be worn while they are on site.
4. Patrons will be given the opportunity to opt out of any shot where they may be identified.

• Glass items, including water bottles and food containers
• Knives (only plastic knives permitted)
• Ceramic items such as mugs and food containers
• Furniture such as chairs, tables and sun shelters
• Animals
• Alcohol
• Scooters (including electrical scooters)
• Gazebos
• Skateboards
• Tennis balls
• Water guns
• Large inflatables that exceed 100cm in diameter (swans, adult sized rings)
• Mermaid tails
• Shopping trollies