View the different terms and conditions that relate to our memberships, products and services.
Membership Terms and Conditions
1. Overview
In this Membership Agreement
1.1 “You” or “Your” means you, the member, as specified on the Membership Application form; and
1.2 “Us” or “We” means Cockburn Aquatic and Recreation Centre
1.3 We operate the Facility.
1.4 This Membership Agreement sets out the terms and conditions of Your membership of the Facility.
1.5 This Membership Agreement includes the Membership Details, the Conditions of Entry, and these Membership Terms and Conditions, as varied in accordance with this Membership Agreement.
1.6 “Member Portal” refers to the online self-service website that is accessible via Your own unique login at cockburnarc.com.au.
2. Your Membership
2.1 During Your term, You may access and use the Facility in accordance with Your Membership type and this Membership Agreement.
2.2 Your Membership type refers to the membership type You have selected and the conditions for that type found at www.cockburnarc.com.au/About/Terms-and-Conditions
2.3 Your membership of the Facility under this Membership Agreement:
2.3.1 Is subject to the terms and conditions of this Membership Agreement;
2.3.2 Is subject to any limitations and exclusions applicable to Your Membership type; and
2.3.3 Does not entitle You to any access or use the Facility other than in accordance with clause 2.1 or any other goods or services from Us or any third party (including any services provided by third parties at the Facility) – such as personal training services.
2.3.4 Is not transferrable to another person.
2.3.5 You acknowledge and agree that Your membership cannot be shared with another person, friend or family member. If You breach this term You will be notified by Us and be debited by our billing provider an unauthorised entry fee of $100 and Your membership may be cancelled.
2.4 If You wish to use or access any part of the Facility or receive any goods or services from Us outside the scope of this Membership Agreement, You will need to enter into a separate agreement with Us. Please speak with our Member Relations Team to discuss this.
3. Your Membership Access Band
3.1 You will need Your membership access card, fob or wristband to access the Facility after hours and must swipe this each time You use the facilities and services.
3.2 If You lose or forget Your membership access band You must access the Facility during staffed operating hours by signing in at reception.
3.3 You must not let anyone else into the Facility at any time or let anyone else use Your membership access band. If You break this term You will be charged a fee in accordance with 2.3.5 and/or have Your membership suspended or cancelled.
3.4 If Your membership access band is lost or stolen You must notify Us immediately and pay a replacement fee within 14 days or You may be refused access to the Facility.
4. Duration of Your membership
4.1 Commencement
This Membership Agreement will commence on the Commencement date.
4.2. Expiry
4.2.1 If Your Membership type is ‘Paid in Full’, this Membership Agreement will, unless terminated by You or Us, expire at the end of the Paid in Full Term.
4.2.2 If Your Membership Type is ‘Direct Debit’, this Membership will continue on an ongoing basis, unless terminated by You or Us in accordance with the terms of this membership Agreement.
4.3. Minimum Term
4.3.1 All memberships have a minimum contractual term:
a) Lifestyle memberships are ongoing memberships with a 6 month minimum term
b) Flexi memberships are ongoing with a 28 day minimum term.
c) Casual memberships are a Pay As You Go (PAYG) with no minimum term.
4.3.2 As an ongoing membership, once you reach your minimum term end date, Your membership will continue and membership fees will continue to be deducted unless you provide Us written notice of 28 days to cancel Your membership.
4.3.3 Cancelling Your membership within Your minimum contractual period will result in an early exit fee.
5. Cooling Off Period
5.1 The cooling off period for memberships is seven days from when the agreement is signed.
5.2 You may terminate this Membership Agreement at any time prior to the close of business on the last day of the Cooling off Period by giving Us written notice in accordance with clause 14.2.
5.3 If You terminate this Membership Agreement during the Cooling Off Period under clause 5.1:
5.3.1 This membership agreement will be terminated on the date Your written notice is received by Us.
5.3.2 We will charge a $30 administration fee.
5.3.3 We will refund You all other Fees You have paid to Us under this Membership Agreement, (excluding the $30 administration fee).
5.4 If You do not terminate this Membership Agreement during the Cooling off Period under clause 5.1, this Membership Agreement will continue in accordance with clause 2.
6. Changes to Your membership
6.1 Changes to this Membership Agreement
6.1.1 We may amend the terms of this Membership Agreement from time to time, including any or all of the Membership Terms and Conditions; and/or the Facility Conditions of Entry, Etiquette.
6.1.2 We will give at least 10 Business Days’ notice of any changes to this Membership Agreement and the date they are to take effect.
6.1.3 If We change this Membership Agreement under clause 6.1.1 and You are adversely affected by the change, You may terminate this Membership Agreement by giving Us written notice of the adverse effect prior to the changes taking effect. If You terminate the Membership Agreement under this clause 6.1.1, the Membership Agreement will be terminated on the date We give You written notice that We have accepted that the change adversely affects You.
6.1.4 Unless and until We give You notice that We have accepted that the change adversely affects You, this Membership agreement will continue in accordance with clause 2.1.
6.1.5 If You terminate this Membership Agreement under clause 6.1.3;
a) You must pay Us all outstanding Fees for the period up to and including the date of termination;
b) We will refund to You any Membership Fees You have already paid for the period after the date of termination; and
c) We will not refund You the Joining Fee or any other Fees paid for the period up to and including the date of termination.
6.1.6 If You do not seek to terminate Your membership in accordance with clause 6.1.3, You will be deemed to have accepted any change We have made to this Membership Agreement.
6.2. Changes to Facilities
6.2.1 We may change all or part of the Facility at any time, including by;
a) adding, removing or replacing equipment (whether available for use by Your Membership Type or not);
b) Change the name of the Facility; and
c) Temporarily or permanently closing parts of the Facility (including the circumstances described in clause 9.6).
6.2.2 Any change to the Facility as described in clauses 6.2.1(a) and 6.2.1(b) and, without limiting clause 9.6, does not constitute a change to this Membership Agreement and does not entitle You to terminate this Membership Agreement under clause 6.1.3.
6.3. Changes to Your Membership Type
6.3.1 A notice period of ten (10) working days prior to Your next scheduled membership payment is required in order to make changes to Your membership which includes altering payment details, upgrading or downgrading Your membership and applying a corporate discount.
7. Payments
7.1 Fees
7.1.1 If Your Membership Type is Paid in Full, You must pay the Fees up front for the Term by the Payment Method.
7.1.2 If Your Membership Type is Direct Debit, You must pay;
a) the joining fee upfront;
b) the prorata amount upfront and;
c) the Membership Fees, as varied in accordance with clause 7.9.1 and 7.9.2, fortnightly in advance by the Payment Method for the direct debit minimum term and any ongoing period.
7.2. Direct Debit
7.2.1 Direct debit payment for Fees is managed by Us. If Your Membership Type is direct debit, We will debit Your nominated bank account or credit card throughout the Term for the Membership Fees, as varied in accordance with clause 7.9.1 and 7.9.2 in accordance with the Direct Debit Request Service Agreement.
7.2.2 If the due date for payment of any Membership Fees or Suspension Fees falls on a day which is not a Business Day, We will direct debit Your nominated bank account or credit card on the next Business Day.
7.2.3 It is Your responsibility to ensure that Your direct debit account details are kept up to date through the Member Portal or through written notice to Us
7.3. Changes to Payment Method and payment details
7.3.1.If You wish to change the details relating to Your Payment Method, You must amend Your payment details within the Member Portal, or by visiting reception and providing written notice prior to Your next scheduled payment date and do everything We reasonably require to ensure that We continue to receive payment of Your Fees.
7.4. Payment Method Fees
7.4.1.If You have chosen to pay by a Payment Method that causes Us to incur any merchant or transaction fees, We may pass these fees on to You by deducting the fees via Your Payment Method.
7.5. Other charges
7.5.1 Your Membership Fees payable under this Membership Agreement only entitle You to use the facilities and equipment available at the Facility in accordance with Your Membership Type.
7.5.2 Any charges for other services, facilities or equipment will be as agreed between You and Us. This may be recorded in a separate agreement between You and Us, such as for the hire of equipment at the Facility.
7.6 Refunds
7.6.1 We are under no obligation to refund money You have paid to Us, except as expressly set out in this Membership Agreement.
7.7 If Your payment method fails for any reason;
7.7.1 We will suspend Your account from facility access as soon as Your bank has informed Us that a payment to Cockburn ARC has dishonoured. We will notify You by SMS and/or email when a payment has dishonoured.
7.7.2 You will be charged a $10 administration fee for each time a payment dishonours. This is in addition to Your outstanding fees.
7.7.3 You must pay Us on demand all resulting fees and charges; and
7.7.4 You authorise Us to charge You via Your Payment Method for any such resulting fees and charges.
7.8. GST
7.8.1 Your fees are inclusive of goods and services tax (GST).
7.8.2 If the rate at which GST is calculated changes during the Term, Your Membership Fees and any Suspension Fees will be adjusted to account for any change in the rates of calculating GST. You authorise Us to change any debit from Your Payment Method to account for the change in the rate of calculating GST. This clause only applies if Your Membership Type is Direct Debit.
7.9 Adjustment to Fees
7.9.1 We may adjust Your fees by no more than 10% on any one occasion in any one given financial year by giving You at least 10 Business Days’ notice of the date from which the adjusted Fees take effect.
7.9.2 You:
a) Must pay any adjusted Fees from the date the adjustment takes effect; and
b) Authorise Us to change any debit from Your Payment Method to accord with any adjustment to Your Fees under clause 7.9.1.
7.9.3 An increase of Your Fees under clause 7.9.1 will not constitute a change with an adverse effect for the purpose of clause 6.1.3.
8. Your Membership Obligations
8.1 Facility Conditions of Entry
You must:
8.1.1 Comply with the Conditions of Entry to the Facility, as well as area specific conditions of entry and etiquette such as in the aquatic area, stadium, gym and group fitness at all times;
8.1.2 Comply with instructions given by our staff in relation to the Facility;
8.1.3 Not interfere with the use of the Facility by any other period (including any Facility members and hirers of equipment or areas in the Facility); and
8.1.4 Not behave in a way which is inappropriate, risky or detrimental to the safe enjoyment of the Facility by others.
9. Your Obligations
9.1.1 Access
9.1.1 All or part of the Facility and any equipment of the Facility may be unavailable on a temporary basis, including for maintenance, repairs, private functions, community group programming, exclusive use and Facility programming or in the circumstances described in clause 9.6.
9.1.2 In addition to our rights under clause 10.2.2 and 11.2.2, We may deny You access to the Facility or direct You to leave the facility if We decide that Your behaviour;
a) Is inconsistent with the Facility Conditions of Entry;
b) Is inappropriate, risky or detrimental to the safe enjoyment of the Facility by Yourself or others.
9.1.3 Exercise of our rights under clause 9.1.2 will not entitle You to a refund of any Fees or grant You any right to terminate this Membership Agreement.
9.1.4 Youth Access
Youth members (ages 14 -15) have access to the gym restricted to 6am to 6pm weekdays and 7am to 6pm on weekends and public holidays. They are also unable to participate in weights based group fitness classes.
9.1.5 Members are able to access the centre with a Physiotherapist, with the understanding that Physiotherapists outside of Lifecare or Revive organisations will be required to purchase a Physio Casual Day pass. Exemptions for requiring the pass are available also for Physiotherapists providing services for:
a) Members on Rehabilitation memberships
b) Members with a Companion Card
c) Members who can provide evidence that the physiotherapy service being undertaken at the ARC at that time is a part of their NDIS package.
9.2 Fitness programs and recommended activities
9.2.1 Our employees or contractors may, on Your request, develop a fitness program and/or recommended activities for You at the Facility.
You acknowledge and agree that:
9.2.2 Our employees and contractors, unless We give You written notice otherwise, hold no medical qualifications; and
9.2.3 You follow the program and/or recommendations at Your own risk and We are not liable to You for any claim (including any action, proceeding, debt, demand, cost or expense) resulting from You following the program and/or recommendations.
9.3. Medical
You authorise Us to obtain medical/ambulance assistance for You in the case of an accident or emergency involving You, and agree to reimburse Us on demand for all costs We incur in obtaining such assistance.
9.4 Personal Safety
9.4.1 The Facility has an emergency board situated at the entrance to the health club change rooms. The emergency board has a first aid kit, defibrilator, emergency phone numbers and personal security alarm devices.
9.4.2 If You deliberately use emergency apparatus inappropriately, You agree to pay for any costs, loss or damages incurred because of the inappropriate use.
9.4.3 During the event of an emergency, the Facility emergency evacuation alarm will siren and You must exit the facility immediately, following the instructions of the staff or PA announcement.
9.4.4 You must be cautious when entering, leaving and using the facility and You must wear personal alarm lanyards when appropriate, for example, if exercising alone or outside of staffed hours.
9.4.5 You agree to follow any reasonable direction of Facility staff, including security relating to health, safety or security matters or related matters.
9.5.Programs and activities run by third parties
From time to time third parties may, at Your request, provide goods or services to You at the Facility, such as personal training. You acknowledge and agree that:
9.5.1 We are not responsible for any such goods or services;
9.5.2 You must pay these providers directly for any such goods of services; and
9.5.3 We are not liable to You for any claim (including any action, proceeding, debt, demand, cost or expense) resulting from the provision of such goods or services to You.
9.6.Emergencies and natural disasters
9.6.1 We may be required to use all or part of the Facility during emergencies or natural disasters, including providing and coordinating support to those affected by bushfire or heatwaves. You may not be able to access or use all or part of the Facility during these periods.
9.6.2 We will use reasonable endeavours to provide You with notice of any Emergency Period in accordance with clause 14.3.
10.Suspension of Your membership
10.1 Suspension by You
10.1.1 You may voluntarily suspend Your membership from time to time for one or more periods for a minimum of 7 days and not exceeding a total of 12 weeks in each calendar year by giving Us written notice. A suspension request can be submitted in 7 day blocks by You via the Member Portal.
10.1.2 We may agree that a Suspension Period will commence up to one month prior to the date You give Us written notice, if You provide Us with a certificate from a qualified medical practitioner stating that You could not exercise during that period.
10.1.3 You may not suspend Your membership if either You or We have given written notice terminating this Membership Agreement.
10.1.4 Upon the end of Your suspension Your membership will automatically be reinstated and membership fees will reoccur . This may include a pro rata amount depending on the day of the direct debit.
10.1.5 It is Your responsibility to apply a further suspension or cancel Your suspension if You wish to return earlier. This is managed by You through the Member Portal.
10.1.6 If You have a medical certificate, You may suspend without impacting Your 12 week annual suspension tally. The certificate must clearly outline the dates for which You are medically unfit to utilise Your membership. Should You wish to cancel the 28 day notice period as outlined in 11.1 Your cancellation will commence from the date You have been medically cleared to attend. The exception to this is if You wish to cancel and have a medical certificate for a minimum of 3 months as outlined in 11.1.4.
10.2. Suspension by Us
10.2.1 We may suspend Your membership from time to time for a period chosen by giving You written notice:
10.2.2 If You fail to pay the Fees (or any instalment of the Fees), or part thereof, when due;
10.2.3 If We decide that You have behaved in a way which is inappropriate, risky or detrimental to the safe enjoyment of the Facility by others;
10.2.4 If We consider Your use or access of the Facility poses a health risk to You or any other period and You have not provided Us with the evidence as We reasonable require (including a medical certificate) to the contrary:
10.2.5 If You breach any term of this Membership Agreement, and either;
10.2.6 You do not remedy the breach within 10 Business Days of written notice from Us; or
10.2.7 The breach is incapable of being remedied; or
10.2.8 If the facility is unavailable or unfit for use, including during an Emergency Period.
10.2.9 If government direction dictates that the Facility must be closed.
10.3 Effect of Suspension
10.3.1 During any Suspension Period
a) You must not use the Facility under this Membership Agreement;
b) You will not pay the Membership Fees for the Suspension Period; however You may be debited for the upcoming period of active membership that may fall within the direct debit period.
10.3.2 We will make a pro-rata adjustment to Your Membership Fees and, if applicable, credit You any part of the Membership Fees applicable for the Suspension Period.
10.3.3 If Your Membership Type is Paid in Full – Your Paid in Full Term will be extended by an amount of time equivalent to each Suspension Period during the Paid in Full Term.
10.3.4 If Your membership type is Direct Debit – Your Direct Debit Minimum Term will be extended by an amount of time equivalent to each Suspension Period during the Direct Debit Minimum Term.
11.Termination of Your membership
11.1 Termination by You
You may terminate Membership Agreements:
11.1.1 If Your Membership Type is Direct Debit – at any time prior to the end of the Direct Debit Minimum Term by paying and Early Exit Fee of $49.00 and giving Us at least 28 Days’ notice by emailing Us at info@cockburnarc.com.au which will be confirmed in writing. Should You be currently on suspension, Your suspension will be lifted and Your membership will be reinstated for Your 28 day notice period.
11.1.2 If Your Membership Type is Direct Debit – at any time after the end of the Direct Debit Minimum Term by giving Us at least 28 Days’ notice by in written notice.
11.1.3 Written notice to Us, if We breach a material term of this Membership Agreement (other than during a Suspension Period) and do not remedy the breach within 20 Business Days after written notice from You;
11.1.4 Immediately on giving written notice to Us, if You have become sick or incapacitated and You provide Us with a certificate from a qualified medical practitioner stating that You cannot exercise for a period of at least 3 months; or
11.1.5 Otherwise with our agreement in writing, which We may provide in our absolute discretion.
11.2 Termination by Us
We may terminate a Membership Agreement or refuse to offer a Membership Agreement:
11.2.1 If You fail to pay the Fees (or any instalment of Fees) when due;
11.2.2 If We decide that You have behaved in a way which is inappropriate risky or detrimental to the safe enjoyment of the Facility by You or others;
11.2.3 If You breach any term of this Membership Agreement, and either;
11.2.4 If You do not remedy the breach within 10 Business Days on written notice from Us, or;
11.2.5 The breach is incapable of being remedied, or;
11.2.6 If the Facility is unavailable or unfit for use.
11.3 Effect of termination
If this Membership Agreement is terminated:
11.3.1 By You under clause 11.1.1 – this Membership Agreement will be terminated on the next payment date. You must pay Us the lower of:
a) all Fees that would be payable for the remainder of the Direct Debit Minimum Term; and
b) the Early Exit Fee;
11.3.2 By You under clause 11.1.2 – this Membership Agreement will be terminated on the next payment date. You must pay Us any outstanding Fees for the period up to and including the date of termination;
11.3.3 By You under clause 11.1.3 or 11.1.4 – this Membership Agreement will be terminated on the date We receive written notice from You. You must pay all outstanding Fees up to and including the date of termination. We will refund any Fees You have already paid for the period after the date of termination;
11.3.4 By You under clause 11.1.5 – this Membership Agreement will be terminated on the date as agreed by You and Us in writing. You may pay Us any amount as agreed by You and Us in writing;
11.3.5 By Us under clause 11.2.1, 11.2.2 or 11.2.3 – this Membership Agreement will be terminated on the date nominated by Us in our written notice to You. You must pay Us the total of all outstanding Fees for the period up to and including the date of termination plus the Early Exit Fee.
11.3.6 If Your Membership Type is Paid in Full, We will not refund to You any Fees You have already paid for the period after the date of termination unless in accordance of clause 11.1.4 or 11.1.5. If Your Membership Type is not Paid in Full, We will not refund to You any Fees You have already paid for the period after the date of termination, or;
11.3.7 By Us under clause 11.2.4 – this Membership Agreement will be terminated on the date nominated by Us in our written notice to You. You must pay Us all outstanding Fees for the period up to and including the date of termination. We will refund to You any Fees You have already paid for the period after the date of termination. We will not refund to You the joining fee or any other Fees paid for the period up to and including the date of termination.
11.4 Liability
By signing this Membership Agreement, You:
11.4.1 Are declaring that You are medically and physically able to participate in physical activity, and understand and accept the inherent risks of undertaking exercise.
11.4.2 Acknowledge and agree that You enter the Facility and surrounds and/or participate in programs, utilise the equipment and/or take advantage of services offered by Us absolutely at Your own risk.
11.4.3 Acknowledge and agree that You release and discharge Us from all liability for loss, damage or injury that You may sustain.
11.4.4 You indemnify Us to the extent permitted by law in respect of any claim by any person as a result of or in connection with Your Membership Agreement and/or participation in any of our activities.
11.4.5 This release and indemnity shall not apply to the extent that the loss, damage or injury which is the subject of the claim is caused, or contributed to, by the neglect act of omission by Us.
12. Disputes and complaints
12.1 If a dispute arises concerning this Membership Agreement or You have any complaints about the Facility or Us, please give Us written notice of the dispute or complaint.
12.2 We will contact You as soon as possible to discuss and endeavour to resolve the dispute or Your complaint.
13. Privacy
13.1 We will have access to personal information about You, such as Your name and address.
13.2 We will only use, disclose and deal with Your personal information in accordance with our privacy policy. Our privacy policy is available on our the City of Cockburn’s website.
13.3 We may film or photograph the Facility. It is possible You may appear in the background. You agree to allow Us to use Your image in promotion and other business related materials. If it is likely that You will appear in the foreground of a photograph, We will notify You verbally.
14. Notices
14.1 Your contact details
14.1.1 Your contact details are set out in the Membership Form under Membership Details.
14.1.2 You must give Us written notice of any changes to Your contact details or update them online via the Member Portal
14.1.3 Any notice to the email or other address We have on record for You will constitute valid notice under this Membership Agreement.
14.2.Notices from You to Us
14.2.1 You may serve notices on use under this Membership Agreement by any of the following methods:
14.2.2 By hand delivery to the Facility; or
14.2.3 By email to info@cockburnarc.com.au;
14.3.Notices from Us to You
14.3.1 We may serve notices on You under this Membership Agreement by any of the following methods:
a) By publishing the notice on our website;
b) By publishing signage in the Facility;
c) By email, phone or sms to the address listed in the Membership Details (or to any email address You have notified Us of in accordance with clause 14.1.2); and
d) By post or delivery, to the addresses listed in the Membership Details (or to any postal or physical address You have notified Us of in accordance with clause 14.1.2).
15.Miscellaneous
15.1 Governing Law
15.1.1 This Membership Agreement is governed by the law applying in Western Australia. You and We submit to the non-exclusive jurisdiction of the Courts of Western Australia.
15.2.Lockers
15.2.1 Subject to availability, and if included in Your Membership Type, use of a locker at the Facility will form part of Your membership.
15.2.2 The locker is only available for temporary storage of personal items while You make use of the Facility or participate in a program.
15.2.3 We accept no liability or responsibility for damage to or loss of any of Your personal belongings at the facilities, irrespective of whether or not those belongings are stored in a secured locker or not.
16.Membership Identification
16.1 A photo is required at the time of joining to verify the identity of the membership holder.
16.1.2 We reserve the right to refuse entry to the Facility if You refuse to have Your photo taken.
17. Service Disruption
17.1.Gym Closures
17.1.1 In the event of a planned facility closure or disruption to service, for example closure of the Gym for detailed cleaning and maintenance, We will always tell You in advance.
17.1.2 We may close the Gym facility and restrict 24/7 access permissions from time to time between the hours of 9pm to 5am under clause 17.1.
17.1.3 We may close off areas of the Gym for refurbishment for extended periods of time.
17.1.4 In the event of an unforeseen facility closure or disruption to service of more than 4 days without prior written notification, We may issue credits to memberships for lost time or suspend Your membership.
17.1.5 We will endeavour but cannot guarantee We will be able to tell You about any Gym closure in advance, such as unexpected events.
17.1.6 We are not responsible if You cannot use our Gym because of an event caused by a natural force (such as a fire or a flood) or a road or building closure or something similar beyond out reasonable control. If this continues for more than 30 days, then either You or We may cancel this agreement immediately by written notice.
1. Overview
1.1 In this Swim ARCademy Enrolment Agreement “You” or “ Your” means you, the responsible person, as specified during the Swim ARCademy Enrolment process;
1.2 “Student” refers to all students enrolled under you, the responsible person; and
1.3 “Us” or “we” means Cockburn Aquatic and Recreation Centre Facility.
1.4 “Facility” refers to Cockburn Aquatic and Recreation Centre.
1.5 “Non-Teaching Period” means a period of time when Swim ARCademy lessons do not operate and membership fees are suspended.
1.6 “Conditions of Entry” refers to a set of rules which you agree to by entering the facility.
1.7 “Wellness Lounge” refers to the area of the Facility which includes the warm water pool, spa, sauna and steam room, this area is restricted to visitors sixteen (16) years and over.
1.8 “Watch Around Water” refers to a supervision policy which aims to reduce drowning and aquatic injuries amongst children through increased parent/guardian supervision.
1.9 “Take a Break” refers to a class holding fee per week / per enrolment to secure the enrolled Students position in the Swim ARCademy program as a result of holiday, injury or illness.
“Cooling Off Period” refers to a forty-eight (48) hour period of time which allows you to cancel Your Swim ARCademy Enrolment after signing it without encountering any fees.
1.10 We operate the Facility.
1.11 This Swim ARCademy Enrolment Agreement sets out the terms and conditions of your enrolment at the Facility.
1.12 This Swim ARCademy Enrolment Agreement includes the Swim ARCademy Enrolment Details, the Conditions of Entry, and these Swim ARCademy Enrolment Terms and Conditions, as varied in accordance with this Swim ARCademy Enrolment Agreement
1.13 “Business Days” refers to Monday to Friday, 8am to 5pm.
2. Your Swim ARCademy Enrolment
2.1 Your enrolment includes one designated lesson per week for the Student enrolled into Swim ARCademy.
2.2 During Your enrolment you may access the following areas outside of your designated lesson times: the Learn to Swim Pool; the Leisure pool; 25m Pool; and 50m Pool as per clause 2.4.
2.3 Outside of lesson times, students enrolled in parent and child lessons may access the warm water pool during designated ‘Waterbubs’ sessions.
2.4 Outside of your designated lesson time, access to areas included in your enrolment are subject to availability and pool bookings.
2.5 Your Swim ARCademy eEnrolment at the Facility under this agreement:
2.1.5 Is subject to the terms and conditions of this Swim ARCademy Enrolment Agreement;
2.2.5 Is subject to any limitations and exclusions applicable to your Swim ARCademy Enrolment; and
2.3.5 Does not entitle you to any access or use of the Facility other than in accordance with clause 2.2.
2.4.5 Is not transferrable to another person.
2.5.5 Cannot be shared with another person.
2.6 Students will be required to enrol for a minimum of four (4) lessons before a cancellation will be processed.
2.7 Should the Swim ARCademy team be unable to provide customers with their preferred choice of class time, instructor, day, or any combination of the afore mentioned; and other classes of the appropriate level are available on the timetable, no refunds or credits will be provided if you elect to not uptake the offer of a place in an available class.
3. Facility Rules
You, all Students enrolled under your account and all accompanying spectators must;
3.1 Comply with the Conditions of Entry at all times;
3.2 Comply with instructions given by our staff in relation to the Facility;
3.3 Not interfere with the use of the Facility by any other party (including any Facility students and hirers of equipment or areas in the Facility); and
3.4 Not behave in a way which is inappropriate, hazardous or detrimental to the safe enjoyment of the Facility by others.
4. Access
4.1 As per allowances stipulated in clause 6 multiple spectators must present at reception together at the time the Swim ARCademy student scans at the access gates prior to lessons. Spectators arriving separately of the student to observe the lesson will be charged the standard spectator fee.
4.2 Although spectator allowances can be utilised to cover the entry of persons under sixteen (16) years, spectators under sixteen (16) years are not permitted within the Wellness Lounge at any time. The Wellness Lounge is a sixteen (16) years and above area at all times for children not scheduled in classes or approved programs designated to this area.
4.3 Only one (1) guardian access pass can be allocated per Swim ARCademy family and must be recorded against the Student account. Any guardian entries with this access pass will count towards your spectator allowances as stated in clause 6.1. Additional guardian access passes will not be provided.
4.4 Only one (1) student access pass can be allocated per enrolled student.
4.5 Student access passes cannot be shared with another person, friend or family member. If you breach this term you will be notified by us and be debited by our billing provider (Pay Rix) an initial unauthorised entry fee of $100 will apply and your enrolment may be cancelled.
4.6 Swim ARCademy students participating in parent and child lessons for students between four (4) months to thirty six (36) months are required to have one adult in the water with them at all times.
4.7 Swim ARCademy students not yet toilet trained are required to wear an aqua nappy whilst swimming in the Facility at all times. Failure to do so may result in the removal of students from the Facility until they are able to comply with this requirement. Credits or refunds will not be provided for failing to comply with this obligation.
4.8 In addition to our rights under clause 2.7, we may deny you access to the Facility or direct you to leave the Facility if we decide that your behaviour;
- Is inconsistent with the Facility Conditions of Entry;
- Is inappropriate, hazardous or detrimental to the safe enjoyment of the Facility by yourself or others.
- We may exercise our rights under clause 3 and this will not entitle you to a refund of any fees or grant you any right to terminate this Swim ARCademy Enrolment Agreement.
5. Watch Around Water
5.1 Students eleven (11) years and under entering the Aquatic Facility must be actively supervised by an adult or person sixteen (16) years and above at all times.
5.2 Students six (6) years and under must be accompanied in the water and within arm’s reach of an adult or person sixteen (16) years and above at all times.
5.3 Swim ARCademy students are subject to Watch Around Water protocols at all times. Failure to comply may result in the termination of your Swim ARCademy enrolment
5.4 Credits and refunds will not be provided due to failure to comply with the Facility’s Watch Around Water requirements.
6. Inclusions/Exclusions
6.1 Swim ARCademy students will be granted two (2) spectator entries during designated lesson times in line with clauses 6.5 and 6.6. Outside of lesson times please refer to clauses 6.2, 6.3 and 6.4.
6.2 Swim ARCademy Enrolments for students under the age of twelve (12) years include the following: one (1) swimming lesson per week; plus unlimited pool entry for the enrolled Swim ARCademy student under the age of twelve (12) years; and one adult swim sixteen (16) years and above outside of lesson times for the strict purposes of Student supervision.
6.3 Adult swim is only valid when the enrolled Swim ARCademy student is present and not participating in their weekly lesson in line with clause 6.2.
6.4 Swim ARCademy Enrolment for students twelve (12) to seventeen (17) years include the following: one (1) swimming lesson per week; unlimited pool entry for one (1) Swim ARCademy student aged twelve (12) years to seventeen (17) years; and one (1) spectator entry outside of lesson times.
6.1.4 Spectator entry is only valid when the enrolled Swim ARCademy student is present.
6.5 Swim ARCademy Enrolments for students eighteen (18) years and above include one swimming lesson per week, plus unlimited pool entry for one (1) Swim ARCademy student eighteen (18) and above outside of lesson times, with no additional inclusions.
6.6 The adult involved in parent and child lessons four (4) months to thirty six (36) months is not considered a spectator therefore two (2) spectators sixteen (16) years and above will be given access into the facility to observe the lesson.
6.7 Swim ARCademy Enrolment is not valid with any external program or service including but not limited to: education department swimming, vacation swimming, swimming squads/clubs or school carnivals . Pool bookings, birthday parties and external programs or services are separate and all subject to all endorsed fees & charges.
6.8 Waterslide entry is not included within a Swim ARCademy Enrolment.
6.9 Makeup lessons will not be offered at any time.
6.10 Lockers are not included in our Swim ARCademy Enrolment and standard locker hire fees will apply if you wish to hire a locker during any visit to the Facility.
7. Payments, Debits and Payment Methods
7.1 Students will be required to pay one (1) direct debit period in advance, equalling two (2) lessons. In the event that Swim ARCademy Enrolment occurs between direct debit payments, a pro-rata payment of one (1) lesson will be charged.
7.2 Direct debit payment for fees is managed by us. We will debit your nominated bank account or credit card throughout the time you are enrolled with us, as varied in accordance with clauses 9 and 10 in accordance with the direct debit request service agreement. This agreement is available to you on our website.
7.3 If the due date for payment of any Swim ARCademy Enrolment falls on a day which is not a Business Day, we will direct debit your nominated bank account or credit card on the next Business Day.
7.4 If you wish to change the details relating to your payment method, you must give us written notice of the new payment method details as outlined in clause 8.5.
7.5 You can update payment method details directly via the online member portal these changes must be received by us before close of business on the Tuesday prior to your next scheduled payment date, to ensure that we continue to receive payment of your Fees.
7.6 Where the change of details notification date stipulated in clause 7.4 and 7.5 falls on a public holiday, all notifications relating to changes to your payment details must be lodged by close of business on Friday of the previous week.
7.7 If you have chosen to pay by a payment method that causes us to incur any merchant or transaction fees, we may pass these fees on to you by deducting the fees via your Payment Method.
7.8 We are under no obligation to refund money you have paid to us, except as expressly set out in this Swim ARCademy Enrolment Agreement.
8. Dishonoured payments
If your Payment Method fails for any reason:
8.1 We will notify you by SMS and/or email when a payment has dishonoured.
8.2 You will be charged a $10.00 administration fee for each time a payment dishonours. This is in addition to your outstanding fees.
8.3 You must pay us, on demand, all resulting fees and charges. This can be done by attending reception or via our online member portal; and
8.4 You authorise us to charge you via your Payment Method for any such resulting fees and charges.
8.5 Automatic cancellation of enrolments will occur following two (2) consecutive dishonour payments, if you fail to contact us to resolve outstanding payments.
9. GST
9.1 Your swimming lesson fees are exempt from goods and services tax (GST) under federal taxation law.
9.2 If the GST exemption is revoked or the rate at which GST is calculated changes during the enrolment, your Swim ARCademy Enrolment fees will be adjusted to account for any change in the rates of calculating GST. You authorise us to change any debit from your Payment Method to account for the change in the rate of calculating GST.
10. Adjustment to Fees
10.1 We may adjust your fees by no more than 10% on any one occasion in any one given financial year by giving you at least 10 Business Days’ notice of the date from which the adjusted fees take effect.
10.2 You must pay any adjusted fees from the date the adjustment takes effect; and
10.3 Authorise us to change any debit from your payment method to accord with any adjustment to your fees under clause 10.1.
10.4 An increase of your fees under clause 10.1 will not constitute a change with an adverse effect for the purpose of clause 18.3
11. Cooling Off Period
11.1 The Cooling Off Period for Swim ARCademy Enrolments is 48 hours from when agreement is signed.
11.2 You may terminate this Swim ARCademy Enrolment Agreement at any time prior to the close of business on the last day of the Cooling Off Period by giving us written notice. You must give us notice in accordance with clause 20.2.
11.3 If you terminate this Swim ARCademy Enrolment Agreement during the Cooling Off Period under clause 11.1 this Swim ARCademy Enrolment agreement will be terminated on the date your written notice is received by us; and
11.1.3 We will refund you all Fees you have paid to us under this Swim ARCademy Enrolment Agreement.
11.4 If you do not terminate this Swim ARCademy Enrolment Agreement during the Cooling Off Period under clause 11.1, this Swim ARCademy Enrolment Agreement will continue in accordance with clause 2.1.
12. Public Holiday and Non-Teaching Periods
12.1 Swim ARCademy will not operate during national and state recognised public holiday periods. This includes Christmas Day, Boxing Day, New Year’s Day, Australia Day, Good Friday, Easter Sunday, Easter Monday, Anzac Day, King’s Birthday, WA Day.
12.2 The dates of all non-teaching periods will be available to all customers on our website and communicated to parents prior.
13. Suspensions during Non-Teaching Periods
13.1 Outside of the forty-eight (48) week teaching period, all Swim ARCademy Enrolments and associated fees will be suspended. Access to the Facility will also be suspended under this Swim ARCademy Enrolment during non-teaching periods.
13.2 Users may pay standard fees to access the Facility during non-teaching periods. Program breaks will be granted during other periods of time throughout the year via submission of take a break application in accordance with clause 14.
13.3 Suspension requests as a result of illness or injury will be managed in line with clause 14.
14. Take a Break application
14.1 During the forty-eight (48) week teaching period, a customer may request to take a break from swimming lessons. During a take a break period, access to the Facility will be suspended. Users may pay standard fees to access the facilities during the take a break period.
14.2 A take a break application is not a suspension, as a class holding fee per week / per enrolment applies to secure the enrolled Students position in the Swim ARCademy program.
14.3 The following conditions apply to take a break
14.1.3 A class holding fee per week / per enrolment is payable, automatically added to your direct debit to secure the enrolled Students position.
14.2.3 Take a break requests will be applied in minimum one (1) week blocks per request.
14.3.3 A maximum of six (6) weeks per calendar year apply to take a break requests and will apply to each enrolment.
14.4.3 Requests to Take a Break as a result of illness or injury must be managed within the existing six (6) weeks maximum allocation per calendar year.
14.5.3 Illness or injury lasting longer than six (6) consecutive weeks will result in cancellation of Your enrolment.
14.6.3 The membership debits and enrolment will resume after the specified take a break dates have ceased.
14.7.3 Take a break is not accepted if there is an outstanding balance due.
14.8.3 Access to the Facility will also be suspended during this time (for the direct debit period) casual entry fees will apply
14.9.3 Take a Break requests are not required to be submitted during Swim ARCademy designated suspension periods during Non-Teaching Periods.
15. Medical/Ambulatory Assistance
15.1 You authorise us to obtain medical/ambulance assistance for you and/or any enrolled student in the event of an accident or emergency involving you, and agree to reimburse us on demand for all costs we incur in obtaining such assistance.
16. Cancellations
16.1 If you are intending to cancel your enrolment with us, you must lodge your written cancellation request by close of business on the Tuesday prior to the end of the current direct debit period. Cancellations lodged by this time will not incur any further direct debits. All cancellations must be made via our online Swim ARCademy cancellation form or through our cancellation form available at reception.
16.2 All cancellations lodged after clause 17.1 will be responsible for all costs on the new direct debit period. Each direct debit period consists of two (2) lesson payments per enrolment. The direct debit period can be located on our website.
16.3 Where the cancellation lodgement date stipulated in clause 16.1 falls on a public holiday, all cancellations must be lodged by close of business on Friday of the previous week.
16.4 No refunds or credits will be provided for lessons paid in advance. Once you have selected your final lesson date and the cancellation has been processed no further changes can be made to this Swim ARCademy Enrolment.
16.5 You may cancel your enrolment if we breach a material term of this Swim ARCademy Enrolment Agreement and do not remedy the breach within 20 Business Days after written notice from you.
17. Termination by us
We may terminate your Swim ARCademy Enrolment Agreement by giving you written notice:
17.1 If you fail to pay the Fees (or any instalment of Fees) as outlined in clause 8.5
17.2 If you fail to attend three (3) consecutive lessons, and do not have an active Take a Break in place, we reserve the right to terminate Your enrolment.
17.3 Enrolments which have been terminated as outlined in clause 17.2 will forfeit any fees already paid and will not be entitled to a refund.
17.4 If we decide that you or any enrolled student has behaved in a way which is inappropriate, hazardous or detrimental to the safe enjoyment of the Facility by yourself or others;
17.5 If you breach any term of this Swim ARCademy Enrolment Agreement, and either;
17.6 You do not remedy the breach within 10 Business Days on written notice from us, or;
17.7 The breach is incapable of being remedied, or;
17.8 If the Facility is unavailable or unfit for use.
2.Changes to your Swim ARCademy Enrolment Agreement
2.1 We may amend the terms of this Swim ARCademy Enrolment Agreement from time to time, including any or all of:
- the Swim ARCademy Enrolment Terms and Conditions; and/or
- the Conditions of Entry.
2.2 We will give at least 10 Business Days’ notice of any changes to this Swim ARCademy Enrolment Agreement and the date they are to take effect.
2.3 If we change this Swim ARCademy Enrolment Agreement under clause 18.1 and 18.2 and you are adversely affected by the change, you may terminate your enrolment by giving us written notice of the adverse effect prior to the changes taking effect. If you terminate the Swim ARCademy Enrolment Agreement under clause 18.3, the Swim ARCademy Enrolment Agreement will be terminated on the date we give you written notice that we have accepted that the change adversely affects you.
2.4 If you terminate this Swim ARCademy Enrolment Agreement under clause 18.3;
- you must pay us all outstanding Fees for the period up to and including the date of termination;
- we will not refund you any other Fees paid for the period up to and including the date of termination.
2.5 If you do not seek to terminate your Swim ARCademy Enrolment in accordance with clause 18.3 you will be deemed to have accepted any change we have made to this Swim ARCademy Enrolment Agreement.
3.Changes to Facilities and Program
3.1 We may change all or part of the Facility at any time, including:
- Adding, removing or replacing equipment
- Change the name of the Facility; and
- Temporarily or permanently closing parts of the Facility (including the circumstances described in clauses 19.3 and 19.4).
3.2 Any change to the Facility as described in clauses 19.1(a), 19.1(b) and 19.1(c) and, without limiting clause 21.5, does not constitute a change to this Swim ARCademy Enrolment Agreement and does not entitle you to terminate this Swim ARCademy Enrolment Agreement under clause 18.3.
3.3 The facility reserves the right to amend the curriculum, timetable, pool allocations, class structure and instructors at any time. Notification of changes relating to program offerings, not including instructor availability, will be communicated to students.
3.4 In the event of an unforeseen facility closure or disruption to service without prior written notification, a lesson credit will be placed on student accounts at no further cost to students. This will only be offered if an alternative water body within the facility cannot be utilised.
4.Notices
4.1 Your contact details
4.1.1 Your contact details are set out in the Swim ARCademy Enrolment Form under Swim ARCademy Enrolment Details.
4.2.1 Changes to your contact details must be updated via your online member portal account.
4.3.1 If you do not change your contact details, notice given by us to the email or other address we have on record for you will constitute valid notice under this Swim ARCademy Enrolment Agreement.
4.2 Notices from you to us
4.1.2 You may serve notices on us under this Swim ARCademy Enrolment Agreement by any of the following methods:
4.2.2 By hand delivery to the Facility; or
4.3.2 By email to swim@cockburnarc.com.au;
4.3 Notices from us to you
4.1.3 We may serve notices on you under this Swim ARCademy Enrolment Agreement by any of the following methods:
- By publishing the notice on our website;
- By publishing signage in the centre;
- By email, to the address listed in the Swim ARCademy Enrolment Details (or to any email address you have notified us of in accordance with clause 20.3.1); and
- By post or delivery, to the address listed in the Swim ARCademy Enrolment Details (or to any postal or physical address you have notified us of in accordance with clause 20.3.1).
5.Miscellaneous
5.1 Governing Law
5.1.1 This Swim ARCademy Enrolment Agreement is governed by the law applying in Western Australia. You and we submit to the non-exclusive jurisdiction of the Courts of Western Australia.
5.2 Liability
5.1.2 By signing this Swim ARCademy Enrolment Agreement, you:Are declaring that you are medically and physically able to participate in physical activity, and understand and accept the inherent risks of undertaking exercise.
5.2.2 Acknowledge and agree that you enter the Facility and surrounds and/or participate in programs, utilise the equipment and/or take advantage of services offered by us absolutely at your own risk.
5.3.2 Acknowledge and agree that you release and discharge us from all liability for loss, damage or injury that you may sustain.
5.4.2 You indemnify us to the extent permitted by law in respect of any claim by any person as a result of or in connection with your Swim ARCademy Enrolment Agreement and/or participation in any of our activities.
5.5.2 This release and indemnity shall not apply to the extent that the loss, damage or injury which is the subject of the claim is caused, or contributed to, by the neglect act of omission by us.
5.3 Disputes and complaints
5.1.3 If a dispute arises concerning this Swim ARCademy Enrolment Agreement or you have any complaints about the Facility or us, please give us written notice of the dispute or complaint.
5.2.3 We will contact you as soon as possible to discuss and endeavour to resolve the dispute or your complaint.
5.4 Privacy
5.1.4 We will have access to personal information about you, such as your name and address.
5.2.4 We will only use, disclose and deal with your personal information in accordance with our privacy policy. Our privacy policy is available on our website.
5.3.4 We may sometimes film or photograph the facilities. It is possible you may appear in the background. You agree to allow us to use your image in promotion and other business related materials.
5.5 Emergencies and natural disasters
5.1.5 We may be required to use all or part of the Facility during emergencies or natural disasters, including providing and coordinating support to those affected by bushfire or heatwaves. You may not be able to access or use all or part of the Facility during these periods.
5.2.5 We will use reasonable endeavours to provide you with notice of any Emergency Period in accordance with clause 20.3.
Membership Types and Inclusions
Lifestyle Active
Facilities Available:
- Full 24/7 gym access
- Group Fitness Classes
- Indoor and outdoor pool during operating hours
- Spa & Sauna/Steam
- Wellness program pool
- Temporary locker on entry
- Casual court usage
Conditions
Above 18 years of age
Excludes any other form of admission including access to social sporting competitions, special events, waterslides and programs.
This is an ongoing membership agreement. The agreement will continue until either you or the supplier terminate it in the way described in the agreement. If an automatic debit arrangement is in place, membership fees will continue to be debited from your credit card or account until you or your fitness centre cancels the arrangement by notifying your bank or credit provider. If you terminate the agreement or stop the automatic debit arrangement in a manner not described in the agreement, then you may be liable to the fitness centre for damages for breach of contract.
Contract Terms
Direct debit with 6 months minimum term.
- 28 days’ notice of cancellation required during or after 6 month term.
- $49 early exit fee to cancel membership within the 6 month minimum term.
The above minimum contract terms also apply to:
Foundation one
Foundation two and;
Foundation three
Pricing Structure
Joining fee: $99.00
Membership fee: $21.60 per week
Flexi Active
Facilities available:
- Full 24/7 gym access
- Group Fitness Classes
- Indoor and outdoor pool during operating hours
- Spa & Sauna/Steam
- Wellness program pool
- Temporary locker on entry
- Casual court usage
Conditions
Above 18 years of age
Excludes any other form of admission including access to social sporting competitions, special events, waterslides and programs.
This is an ongoing membership agreement. The agreement will continue until either you or the supplier terminate it in the way described in the agreement. If an automatic debit arrangement is in place, membership fees will continue to be debited from your credit card or account until you or your fitness centre cancels the arrangement by notifying your bank or credit provider. If you terminate the agreement or stop the automatic debit arrangement in a manner not described in the agreement, then you may be liable to the fitness centre for damages for breach of contract.
Contract Terms
Direct debit with a 28 day minimum term.
28 days' notice of cancellation required.
Pricing Structure
Joining fee: $99.00
Membership fee: $24.60 per week
Flexi Aquatic Membership
Facilities available:
- Indoor and outdoor pool during operating hours
- Spa & Sauna/Steam
- Wellness program pool
- Temporary locker on entry
Conditions
Above 16 years of age
Excludes any other form of admission including access to social sporting competitions, special events, waterslides and programs.
Contract Terms
Direct debit with a 28 day minimum term.
28 days’ notice of cancellation required.
Pricing Structure
Joining fee: $49.00
Membership fee: $18.30 per week
Lifestyle Aquatic Membership
Facilities available:
- Indoor and outdoor pool during operating hours
- Spa & Sauna/Steam
- Wellness program pool
- Temporary locker on entry
Conditions
Above 16 years of age
Excludes any other form of admission including access to social sporting competitions, special events, waterslides and programs.
Contract Terms
Direct debit with 6 months minimum term.
- 28 days’ notice of cancellation required during or after 6 month term.
- $49 early exit fee to cancel membership with in the 6 month minimum term.
Pricing Structure
Joining fee: $49.00
Membership fee: $16.30 per week
FIFO Lifestyle Active Membership
Facilities include:
- Full 24/7 gym access
- Group Fitness Classes
- Indoor and outdoor pool during operating hours
- Spa & Sauna/Steam
- Wellness program pool
- Temporary locker on entry
- Casual court usage
Conditions
Above 18 years of age
Excludes any other form of admission including access to social sporting competitions, special events, waterslides and programs.
This is an ongoing membership agreement. The agreement will continue until either you or the supplier terminate it in the way described in the agreement. If an automatic debit arrangement is in place, membership fees will continue to be debited from your credit card or account until you or your fitness centre cancels the arrangement by notifying your bank or credit provider. If you terminate the agreement or stop the automatic debit arrangement in a manner not described in the agreement, then you may be liable to the fitness centre for damages for breach of contract.
Contract
- Direct debit with 6 months minimum term.
- 28 days’ notice of cancellation required during or after 6 month term.
- $99 joining fee.
- $49 early exit fee to cancel membership within the 6 month minimum term.
- Proof of FIFO employment is required at sign up. Proof may be in the form of a letter from employer or roster and current payslip as evidence of FIFO work.
- Proof of continuous employment will be required every 6 months.
- Suspension will require proof of medical or holiday.
Swim ARCademy
Facilities available:
- 48 learn to swim lessons per year at a designated weekly lesson time.
- Access to all pools (excluding the wellness program pool, spa, sauna, steam room and waterslides).
- All enrolled Swim ARCademy students will be able to have two spectators (16 years or over) come in and watch their lessons. Please note that all spectators must come to reception so that we can ensure that you are connected to a student who has checked into their class.
Conditions
- Memberships are for persons aged from 4 months.
- Where a person is a minor (under 18 years) the membership application must be signed by the minor’s parent or guardian who agrees, by signing, that he or she is authorised to enter into an agreement on behalf of the minor and remains responsible for its due performance by the minor.
- Where a swim school member is 11 years or under, they must be accompanied and supervised by a responsible person aged 16 years or older.
- You are entitled to suspend your swim school membership during designated non lesson periods for swim school. Whilst suspended your entry entitlements will be suspended.
Contract Terms
- Direct debit payments with 28 day minimum term.
- No concession price.
- GST free.
- No makeup lessons
- Not valid for use in conjunction with other external programs or services including but not limited to Education Department, Vac Swim and squad swimming.
- Free cancellation if notice is provided by close of business on the Tuesday prior to the next direct debit date.
Pricing Structure
Joining fee: $0
Membership fee: $19.50 per week.