Public Liability Insurance
- It is the responsibility of each Organisation or School hirer to procure and maintain a current public liability policy across all periods that they elect to book at Cockburn ARC, with an insurer that is acceptable to the City of Cockburn, for a minimum limit of $20 million per event.
- Every Organisation or School Hirer is required to provide Cockburn ARC with a copy of a current public liability insurance certificate of currency at each booking submission and at any time the Cockburn ARC requires. Bookings will not be accepted and/or continued until a copy of a current public liability insurance certificate has been provided.
- The City of Cockburn may in its absolute discretion and subject to such conditions as it believe fit, grant an exemption from the above requirements. An exemption will only be effective if granted in writing.
- The hirer acknowledges and agrees that the City of Cockburn shall not be directly or indirectly responsible for any loss or damage, to any personal property belonging to either the hirer or any person attending the venue. The hirer should arrange its own insurance in respect of these risks.
- For the avoidance of doubt, the City of Cockburn is not liable for, nor does the City of Cockburn’s insurance cover extend to injuries sustained by participants whilst undertaking sporting activities at the venue. Insurance of this nature is the sole responsibility of the hirer.
- The hirer indemnifies the City of Cockburn from liability however arising in connection with or incidental to the hire policy.
Payment
- A booking fee of 10% of the total booking cost must be paid at the time of booking. The booking will not be confirmed until the booking fee has been received. This fee is non-refundable and will go towards the full amount due, however will be forfeited in the case of cancellation.
- All fees relating to the booking of schools, organisations and hirers will be invoiced monthly. Payment of all invoices must occur within thirty (30) days of the invoice issue date. Failure to pay invoices within the thirty (30) day period will result in the cancellation of all future bookings.
Cancellation of bookings
- A minimum of four (4) weeks’ notice is required for the cancellation of all school package bookings.
- A cancellation fee equal to the 10% booking deposit charge will apply at cancellation.
- If a school package booking is cancelled with less than four (4) weeks’ notice, a cancellation fee equal 100% of the full hire fee will be charged.
- If any booking is cancelled by Cockburn ARC due to a COVID shutdown being enacted, then all bookings scheduled to occur during the shutdown period will be removed from the hirer’s invoice.
Amendment of bookings
- If an organisation or school hirer wishes to make an amendment or adjustment to their booking including (but not limited to) the start or finish time; the duration of their booking; or the date of their booking, then they must contact Cockburn ARC at least seven (7) days prior to their booking occurring. This ensures that Cockburn ARC is able to respond to the hirer in line with the City of Cockburn’s Customer Service Charter; provide confirmation through to the hirer; and communicate these changes on relevant staff if able to accommodate.
Child Care Responsibility
- Cockburn ARC does not assume responsibility for the supervision or management of participants.
- All participants remain under the care, control, and supervision of the hiring organisation or school at all times.
- Cockburn ARC is solely responsible for the delivery of the session and not for the participants.