Email is the most popular way for people to contact us remotely. Help us assess how it is working for our customers.
Your mission:
Send us an email enquiry and let us know about your experience. - Email info@cockburnarc.com.au with an enquiry or submit an enquiry through our webform.
- Be specific about what you are enquiring about and that you would like a response
- Note the time of your submission and when you receive a response
- Fill in our form and upload a copy of your enquiry and the response.
Example questions you could ask in your email.
- Enquire about enrolling in one of our programs such as swim school, sports clinics or PlayActive. Ask a few questions about the curriculum.
- Ask about suspending your membership, or changing your membership type.
- Ask about opening hours, prices.
- Ask for clarification about an aspect of your membership such as group fitness classes.
Finally, either during or just after your visit, fill in our Mystery Member survey. The link is in the email we sent you.