The Pilates add on is available exclusively to current all access members. Your all access membership must remain active to keep the add on valid. Reformer Pilates add on is available for members 18 years and above only.
Members may attend a maximum of one instructor-led Reformer Pilates class per day. All classes must be booked in advance and are subject to availability. All Reformer Pilates add on payment plans include complimentary access to virtual classes.
- You must cancel or reschedule with at least 3 hours’ notice.
- Cancellations made within 3 hours of the class or no shows will result in the session being forfeited and may incur a fee.
- Repeated no-shows may lead to cancellation of your add on.
Your Reformer Pilates add on will be automatically cancelled from your next direct debit date.
Payment is made in advance via fortnightly direct debit every Thursday. Upon initial signup, a pro rata payment will be charged to align the members billing cycle with the standard fortnightly direct debit schedule, which occurs every second Thursday. This ensures all future payments for the Reformer Pilates add on are synchronized with the all access membership direct debit cycle.
All classes must be booked in advance through the Technogym app or on your ARC portal. Classes are subject to availability.
You can book into the morning sessions from 6:30pm the night before, and for evening classes, secure your spot from 6:30am on the day of the class.
No. Refunds will not be issued for unused access or non attendance.
Absolutely! Any changes will take effect from your next direct debit cycle. Changes to Reformer Pilates add on must be requested a minimum of 3 days prior to the next direct debit date.
Yes, but only if your all access membership is suspended. The add on will be suspended for the same period.
Yes! Virtual Pilates is included in the Unlimited Pilates add on package or can be purchased as a stand alone ‘virtual Reformer’ add on. Virtual classes may be accessed outside of scheduled instructor-led Reformer Pilates class times and are only available during health club staffed hours. Staffed hours are as follows:
- Monday to Friday: 5am – 9pm
- Saturday and Sunday: 7am – 6pm
Access to virtual classes outside of these hours is not permitted.
Yes. Just let us know at least 3 days before your next direct debit.
Reactivation is not guaranteed as add ons are capped and subject to availability at the time of your request.