• Alerts (3) Click to view
    Current alerts 28 June 2022
    • The casual lockers are unavailable.

      All day
    • The Rocket slide is not operational.

      All day
    • The Steam Room is currently unavailable.

      All day
    Load More
  • What's on (3) Click to view
    What's on today 28 June 2022
    Load More
  • Opening Hours Click to view
    Today's Opening Hours 28 June 2022
    • Carnaby's Club Crèche

      8:45 AM - 12:45 PM
    • General Entry and Aquatics

      5:30 AM - 8:30 PM
    • Plunge+Co Café

      6:00 AM - 3:00 PM
    • Gym (staffed hours)

      5:00 AM - 9:00 PM
    • Stadium

      5:30 AM - 3:30 PM
    • Waterslides

      Closed

CCTV Footage

What to do if a patron is distressed about lost/stolen items
  • When assistance is needed, for example if the patron is in significant distress or if they want to try to get police on site immediately, please call the Duty manager to attend to support you

If the incident can be handled by us- we need to have them complete an incident report.
  • We are not permitted under privacy laws to allow customers to view any CCTV footage, we need to be upfront with patrons about this
  • We are not able to hand copies of their incident reports. this is for our record keeping
Completing incident reports
  • Any team member/supervisor can complete an incident report for the patron, then send a follow up email to the Team Leader of that zone to review
  • We can take incident reports, but again this is for the business only and cannot be shared with the patron

We are unable to view footage in the instance of the occurance. Once the patron has completed an incident form, please advise they will need to complete a police report.
Once the police report is processed we release the footage to WAPOL upon request only.
If a patron requests a copy of the incident report?
  • We are not permitted under privacy laws to allow customers to view any CCTV footage, we need to be upfront with patrons about this
© COCKBURN ARC - CITY OF COCKBURN           Privacy Policy
 

Cockburn Nyungar moort Beeliar boodja-k kaadadjiny. Koora, yeyi, benang baalap nidja boodja-k kaaradjiny.
Ngalak kaadatj dayin boodja, kep wer malayin. Ngalak kaadatj koora koora wer yeyi ngalang birdiya.

City of Cockburn acknowledges the Nyungar people of Beeliar boodja. Long ago, now and in the future they care for country.
We acknowledge a continuing connection to land, waters and culture and pay our respects to the Elders, past, present and emerging.

Aboriginal and Torres Strait Islander people are warned that this website may contain images and voices of deceased persons.