Aquatics

Quick web links

Ed Department
Need to get in touch with them directly regarding school or vac swim - (08) 9402 6195
Wellness Lounge
Under 16s only under certain conditions - Hoist - siblings
South Lake Dolphins
Swimmers and coaches are not permitted access to the pool hall prior to 5.30am.
Swim ARCademy
Equivalent levels in other programs - changing lessons - managing entry - take a break - cancellations
Water Bubs
Each child must wear a Watch around Water band - Runs on public holidays
Our Clubs + Community Physio
Water polo + synchro access - Community Physio - Clubs and lane hire

Dress Code

Any patron not abiding by these standards will need to be addressed at the discretion of the Duty Manager.

Appropriate swim wear for Cockburn ARC is:

Bathers (not including g-string or similar)
Burkini
Rash shirts
Board shorts

The following items are not considered appropriate swim wear:

Jeans
T-shirts
Underwear of any kind
Street clothing

The above is listed on our website under - Planning Your Visit

Photo/ Video rules

Listed under conditions of entry:

The use of all cameras, including smart phones, is prohibited in all change rooms.
You may be filmed or photographed while in the centre for promotional purposes by Cockburn ARC approved media.
You may also be filmed or photographed via security cameras
.

Weather Conditions

The outdoor 50m pool and tumbler slide will be closed if there is lightening.
If it is too windy the outdoor inflatable will not be set up in the 50m pool.
Alerts will be placed on the website at the DM's request.

50M Pool changes

In the colder seasons we close the 50M pool earlier.

Monday – Friday

5.30am – 7.30pm

Weekends and Public Holidays

7am – 5pm

Winter season hours are in effect during the Term 3 School Term.

Pool specifics/ Size, depth

Pool temperatures .

POOL	TEMPERATURE
25M	29
50M	27.5
LEISURE	33
LEARN TO SWIM	33.5
WARM WATER	34.5
SPA	37
STEAM ROOM	45
SLIDES	30

Warm Water Pool
DEPTH:
1.1M Shallow end
1.5M Deep end
SIZE:
14.5M X 10.5M

50m Pool
DEPTH:
1.3M Shallow end
2 M Deep end

25m Pool
DEPTH
1.1M Shallow end
1.6M Deep end

Locker- Aquatics; time limit, size

37cm wide
43cm tall
45cm deep

Casual lockers are located in the family change room area on pool deck. They are yellow, grey and black.
Casual hirers will purchase a locker band/barcode at reception and then use that to access the locker.
When they arrive at the locker station they will need to scan the barcode and select the locker number.
We advise that if they require the locker for longer than 3hrs they must purchase a new locker barcode.
If the locker has already expired, radio a lifeguard to unlock the locker for the patron.

Lockers- Member Lockers

Member lockers are to the very right hand side on pool deck- out the front of the male change rooms.
There are also some in the Wellness Lounge area.
Members will need to hold their wrist band over the RFID on the locker and ensure it is a solid blue which indicates the locker is secure.
If a member forgets their band they will need to use the casual lockers on that occasion.

Paying for someone not present

We do not allow people to purchase ANY entry for someone that is not currently in the centre (i.e. not standing at or near POS).

As the staff on POS changes so frequently it is almost impossible for CSO's to keep track of/remember/be made aware of people that have already been paid for in advance.
If someone is being persistant, please suggest that the patron needing to be paid for call them once they have arrived at the center and they can then come out to reception and pay for them.

Parents coming to reception paying for a slide pass for their child.

The child must come to reception so we can measure them and put a paper wrist band on them ourselves.

Stadium passes/ bands.

The player must be present at reception at time of payment and a stadium band placed on them.

Watch around Water

The program is all about providing a safe venue for the community.

Restrictions

Children 11 years and under entering the aquatic facility must be accompanied by a guardian over the age of 16 at all times.

Children 6 years and under must be accompanied in the water and within arm’s reach by a guardian over the age of 16 at all times.

Bands at Reception

If you have a child who is 6 years or under, CSO's at reception will place a Watch around Water band on their wrist.

This lets our lifeguards know their age and lets them know to ensure you are within an arm's reach of your child at all times.

LTS and Leisure Pool Bucket

Early morning (generally up until 8:30am) and late evening the aquatic team go down to minimal staff at 7.30, the signs may go up around the leisure pool as there are no lifeguards supervising the zone.

The pool is rarely used beyond 7.30/8pm but it should be available upon request if we have lifeguards able to cover that area. This applies year round.

Shower Facilities

Any patron requesting to use the shower facilities will be charged $2.55, process through pos as spectator entry.

General Entry - Questions to ask

How old are the kids?

If they are 6 or under 6 years old then place a yellow ‘watch around water’ band on their wrist.
Ask the parent “Are you familiar with our watch around water policy?”
If not, please say “the watch around water policy is a government initiative to prevent drowning in public pools. All we ask is that you remain within arm’s reach of your child in and out of the water at all times.”

Do you need an aqua nappy today for your little one?

Yes- They are kept in the white cupboards behind reception.
Aqua nappy’s are under the ‘misc’ tab on POS and cost $3 each.
Ask: “How much does the child weigh?” OR “what size nappy would you like?”

Are all adults swimming today?

If yes, charge the direct supervising adults $2.55 and any other adults full price unless they have a concession.

Would you like to purchase any slide/spa/wellness upgrades?

Any visitors to the Wellness Lounge must be 16 years old and over.

Would you like to purchase a locker today? They last for 3 hours.

Yes: “the lockers are located outside the female change rooms and are yellow and black. Scan the barcode I gave you and select an available locker. Any questions, just see a lifeguard in a red shirt and they will be able to help you.”

Process payment as normal via EFTPOS or cash.
Give the patron a copy of their receipt and buzz them through the right hand manual gate.

Esky Checks

Upon entrance check inside any esky’s or large bags.

Check for-

alcohol
sharp knifes
glass and ceramics

Pass Out Procedure

Before giving a patron pass out stamp, we need to ask:

Are there any children here with you today?

If the answer is yes

How old are the children?

Watch Around Water policy applies.

Who is currently supervising the children?

Guardians must be over 16yrs, WAW policy applies.

Only provide the pass out stamp once the above questions have been asked.

Booking Attendance Slip

We often have groups -eg school groups, companies that hire our facilities, They are invoiced for their payment we complete an attendance slip so we can charge them the correct entrance fees.

The Aquatic attendance is registered through the 'shift reports' tab in Reception inbox.

If the computers are down - The aquatic attendance slip is stored in the POS 1 reception filing cabinent.

We need to record the attendance of the number of particilants and what activity they will be using in the centre. These slips are to be completed in full and handed to Marg.

Lifeguard/ Swim Teaching Prac hours

+ Work Experience

Lifeguard/ Swim Teaching Practical hours

In regards to completing a Practical Placement program at the Cockburn ARC, service areas that are most likely to receive such enquiries are the Operations team for Lifeguard placement, or the Swim ARCademy team for Swim Instructor placement.

Lifeguard trainee wishing to complete hours in our centre, please get their-

Full name
Number
Email- (important, they will receive an email from the DM advising important information)

Email this information to the DM team. (Swim Teaching email SS)

School work placements must go through City Of Cockburn

Swim Competency

Radio 50m lifeguard to confirm they are available
Charge casual entry fee
Direct patron to 50m lifeguard for assessment

Lifeguard Practical hours- What to know

They will generally get 3 x 5hour shifts.
They will need to:
First please complete the City of Cockburn’s online contractor safety induction by clicking here, It’s a general safety induction, used for staff and contractors across the City’s operations, so some parts may not be applicable to your lifeguard practical placement. Once you have completed the quiz at the end, please download your certificate and send it through to the DM email.

Second, we will require copies of your Lifeguard theory qualifications.
Third, we will require copies of the Royal Lifesaving WA (RLSWA) insurance certificate, if you do not have copies you may need to reach out to RLSWA and request them. This is a different document to your qualification certificates.

Work Experience

Any work experience requests are required to go through the City of Cockburn HR.

Please refer them to the website:

https://www.cockburn.wa.gov.au/Council/Work-With-Us/Employment
Work experience ; Where possible, the City of Cockburn provides opportunities to undertake work experience.

Before you apply for work experience, we recommend visiting jobs.wa.gov.au to determine what type of local government positions appeal to you.

To apply, simply send a brief resume and cover letter to hr@cockburn.wa.gov.au.

Remember to outline your area of interest and the dates and times you are available for work experience. Your request will be sent to the relevant area manager to assess. We will contact you to let you know the outcome.

Important note: If your work experience application is granted, you will be required to undertake your own insurance cover. If you are a student, your school or training provider will usually provide insurance for you. Further information will be provided upon acceptance of your application.