The health and safety of staff, members and visitors at Cockburn ARC is paramount.
As a member, or parent/guardian of a member or patron, we understand that with so much information relating to the coronavirus (COVID-19) going around in the media, you may have concerns about how the situation is being managed at the ARC, as a large public facility.
Please understand that the safety, health and well-being of our customers and staff is always our top priority. With this in mind, we continue to monitor the current COVID-19 situation closely.
The City will continue to liaise with all public health officials and informed all members directly regarding our situation. Any impacts on our venue operations will be communicated to all members and customers via text message, email and available on our website.
Friday 20 March
The decision was made based on advice from state and federal agencies to close the centre until future notice.
Thursday 19 March
Closure of all Children's Services
Due to the latest social distancing guidelines we are unable to operate children’s service with appropriate supervision. The following programs will cease from today, Thursday 19 March until further notice.
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- Swim School
- Junior Sports Competitions
- Junior Sports Clinics
- Kids Zumba
- Big Kids Crèche
Closure of Spa, Sauna and Steam Room
The spa, sauna and steam will also close from today due to the social distancing guidelines.
Tuesday 17 March
Cancellation of all Social Sports Competitions
We are cancelling all social sports competitions effective of today. All sports captains will be notified via email and text where possible.
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Monday 16 March
Cockburn ARC ceases all members and Swim ARCademy members payments
All active members and Swim ARCademy parents were emailed today to let them know that we are ceasing all membership and Swim ARCademy payments, with immediate effect.
Members will still be able to access the Centre, without payment, including 24/7 gym access.
For Swim ARCademy, your child’s enrolment, day and lesson time will continue to occur and parents are able to make a decision to attend or not without concern of financial commitments for lessons until further notice.
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Should the situation change
We are monitoring the situation closely, and should it be necessary to provide members with further communication, including when we may be able to open again, we will contact you via email, and if relevant text message, depending on the update. We also encourage casual visitors to the centre to monitor our website.
If you have any further questions please contact us on 9411 3344 or firstname.lastname@example.org opens in a new window
City of Cockburn
Find out information on the impacts of Coronavirus on the City of Cockburn services
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What is Cockburn ARC doing about the coronavirus situation?
What can members do to help?
We are taking additional precautionary measures to ensure the health and safety for all our members, visitors and staff, in view of the ongoing development with regards to COVID-19 (coronavirus) situation. These include:
- Increasing the frequency of cleaning and sanitisation of the entire centre
- Providing hand sanitisation for all members and staff use
- Public education signage on hygiene and cleanliness best practices
- Implementation of non-contact greetings
What will Cockburn ARC do if there are any confirmed cases at the Centre?
Public safety and keeping our centre safe and clean for everyone requires a collective effort from us all. We need your help to keep our Centre safe by adopting the following precautionary measures in order to ensure public health and safety:
- Observe good personal hygiene and practice regular handwashing with soap supplied
- Maintain good personal hygiene in the gym, by placing towels on equipment and mats before use and wiping them down thoroughly after use with sanitation wipes supplied
- Exercise the same personal best practices that are standard for a typical flu season (eg frequent and washing) and use available hand sanitiser stations
- Consider no-contact greetings with members of public during your interactions, refraining from personal contact.
For the safety of our members, guests and employees, the Centre would follow all recommendations from the Department of Health should a confirm case occur. In the event a confirmed case occurs at the Centre, all members and staff who has close contact with the person involved will be asked to stay home to monitor their condition and to seek medical attention if unwell.What if I have come in contact with someone displaying symptoms of Coronavirus?
We continue to do our part to mitigate any risk by increasing cleaning and sanitation throughout the Centre.
If you believe you have come in contact with someone and you are feeling unwell, we recommend you seek prompt medical advice.Is it safe to swim in the pools?
For the safety of our members, guest and employees, the Centre operates its aquatic facilities in line with all legislative requirements outlined by the Department of Health. There are no known or confirmed cases which involve cross contamination within a commercial swimming pool.Why hasn’t the City of Cockburn shut down Cockburn ARC?
We will continue to operate our pools in line with all legislative requirements and monitor water quality frequently.
At this time, Cockburn ARC remains open with all programs, services and facilities progressing as usual, albeit with heightened awareness for the need for precautionary hygiene measures. In the eventuality that Cockburn ARC is required to close for a period, this recommendation would be made by the Department of Health (DOH) with the City following all recommendations provided by the Department.Given the current situation, I would like to cancel or suspend my membership or swim enrolment for now, how do I do that?
Our membership suspension terms and conditions remain unchanged and members may still put their membership on hold. The usual terms apply, in that members may suspend memberships up to 84 days each year. You may speak to one of our team members for any specific requests at email@example.com
for further assistance.
Take a break - https://www.cockburnarc.com.au/Swim/Swim-ARCademy/Take-a-break
Member Cancel or Suspension - https://www.cockburnarc.com.au/Cancellation