While the centre is closed, there will be no Swim ARCademy classes, and no access to the pools.
Your membership fees
From Monday 16 March, your Swim ARCademy membership was put on automatic suspension and you will not be charged any fees while we are closed . This will remain in place until the centre reopens and classes recommence.
You will not be able to access the centre at all while we are closed. Your Swim ARCademy card has been temporarily deactivated and will be reactivated once we reopen.
Keeping in contact with you
Please keep an eye on this website for updates, however should there be any major changes to the situation, we will contact you via email and text.
If you have not been receiving our newsletters and other correspondence via email, please email us at email@example.com to clarify the email address we have for you, or to provide an alternative.
If you have ever unsubscribed to any of our newsletters for example, you will not receive email communications from us until you resubscribe. Contact us for assistance on firstname.lastname@example.org
if this is your situation.
Frequently Asked Questions
Can I access the facilities during the closure?
Given that the Government has recommended closure of major public facilities, all programs and services have been cancelled until further notice. There will be no access for Swim ARCademy members or any member of the public.What happens to my Swim ARCademy membership?
Given the current situation, all memberships have been suspended, effective immediately. During the closure, your direct debits will cease in-line with the Centres membership terms and conditions.Do I need to fill in any forms or take any action?
No, you do not need to suspend your membership or complete any requests to do so. This has automatically been applied to all members.