We will hold your place for $5.50 a week, while you holiday or just take a break.
You can break for a minimum of one week and a maximum of six weeks per calendar year.
While you are on a break you cannot make any changes to your membership such as changing class times or cancelling your membership. We also do not allow members to take a break if there is an outstanding balance on your account.
During your break you are welcome to visit the centre, however you will need to pay casual entry fees. After your break, your membership will be automatically reactivated.
How to set up Take a Break
1. Log into the member portal. If you have forgotten your log in details, select forgot password and use the email address that you signed up with.
Visit member portal
2. Select 'Account' from the top menu,
3. Select 'Contract details/suspension' from the top menu.
4. Select the child you would like to suspend using the dropdown menu at the top of the page.
5. Select the Contract
6. Select 'Suspend Membership' at the bottom.
7. Select take a break.
8. Select the dates of the lessons that you would like to suspend for, then go to payments (note: you only need to select the swim lesson dates you will be away for). You will need to repeat the steps for every week you wish to suspend for.
Terms and conditions of 'Take a Break'
- Your access to the facility will be suspended while you are on a break. Casual entry fees will apply.
- A holding fee of $5.50 is required to secure your place in the class.
- It is available for a maximum of six weeks per year.
- Your membership debits and enrolment will resume at the end of your break.
- Your Take a Break is not accepted if there is an outstanding balance due.
- You do not need to submit a Take a Break during SwimARCademy designated non teaching periods.
- Take a Break must be submitted atleast an hour prior to your lesson start time. To do this, just call us on 08 9411 3344.